“We quantify our success with tip411 based solely on the fact that even one case solved because of a tip received via tip411 is a benefit since that case would not have been solved without it.”

tip411 interviewed Public Information Officer Alexandra Ovington of the Arlington Heights, Illinois Police Department.

Q: How has the tip411 system aided your agency?
A:
tip411 has aided our agency by allowing citizens’ voices to be heard anonymously. As police officers, we routinely hear from citizens that they are afraid to call 911. Many citizens believe they can be charged with filing a false police report if what they reported was incorrect or inaccurate. While this line of thinking is a misconception, it still creates an issue of suspicious or criminal activity being underreported in our community. tip411 creates a platform for these citizens to report incidents to police without the fear of misreporting. This allows our agency to be aware of crime or suspicious activity that would otherwise not be reported.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A:
Our last arrest credited to tip411 is a case involving a stolen vehicle. In that case, a food delivery driver responded to a local hotel for a delivery, and while the driver was inside the hotel making the delivery, a female suspect stole his vehicle, which was left running in the parking lot. A tip was received via tip411 identifying the female offender, and that identification led to an arrest. The male that provided the tip received a cash reward courtesy of Arlington Heights Crime Stoppers.

Q: Tell us about your community and your agency (how many residents, how many sworn, etc.).
A:
The Village of Arlington Heights is located in Cook County, Illinois. The Village is approximately 25 miles northwest of downtown Chicago. The population of Arlington Heights is estimated at 75,249. Arlington Heights Police Department has 107 Sworn Police Officers. Arlington Heights is best known for the Arlington Park Race Track, home of the Arlington Million; a Breeders Cup qualifying event.

Q: How did you hear about tip411?
A:
We heard about tip411 via the internet. We officially signed up in 2008 and have been using it ever since.

Q: How is tip411 administered in your department (responsibilities, protocols, etc.)?
A:
 As the Public Information Officer (PIO), I am authorized to post on all social media platforms. Myself and my partner, the Problem Oriented Policing Coordinator (POP), facilitate the majority of posts through tip411. The PIO and POP post media releases, crime alerts, crime maps, event alerts, citizen/community alerts, and updates. In the event of a critical incident or media release for immediate distribution when neither the PIO or POP are available, supervisors are authorized to post on social media platforms through tip411. Any tips that are received are responded to by the PIO and POP and are subsequently assigned to the appropriate bureau.

Q: What have you done to brand and promote the tip411 system in your community to make your residents aware of it?
A:
It is a benefit for the Police Department to reach as many citizens as possible via tip411, as the more eyes and ears we have in the community, the safer our community becomes. In addition to cross-posting all posts made through tip411 to Facebook and Twitter, we also provide citizens with how-to instructions for signing up for and using tip411. We offer these instructions in handouts that we distribute at all community events including Police Department Open Houses and safety presentations. We also utilize tip411 in partnership with Arlington Heights Crime Stoppers whom, through their contributions, offer up to $1,000 for tips that successfully lead to arrests.

Q: Have you noticed an increase in the number of tips your agency is receiving and cases you are solving since implementing tip411?
A:
While the frequency of tips we receive vary from month to month, we do not quantify our success with tip411 based on an increase in the cases we are solving because of tips we receive. We quantify our success with tip411 based solely on the fact that even one case solved because of a tip received via tip411 is a benefit since that case would not have been solved without it.

Q: Any advice for other agencies considering tip411?
A:
Do not be afraid to provide case information to your community via tip411. Any information you can disseminate to the public for specific cases will only help to increase the amount of tips you receive in return. A strong Social Media presence leads to a strong Social Media following. Increase your eyes and ears and you will be surprised at your community’s willingness to help the police solve cases.

McFarland Police Department Send Anonymous Tips

McFarland Police roll out tip411 program

Local residents who want to supply a tip to the McFarland Police Department have another option for doing so as the TIP411 system launched June 3.

McFarland Police Chief Craig Sherven said the program provides another avenue for people to provide information. During the last few years, the department has seen people moving away from traditional means of providing law enforcement with tips, such as phone calls, and preferring to use social media including Facebook.

“The problem with that is that we aren’t always monitoring Facebook, and sometimes miss out on this type of information. TIP411 alerts staff anytime new information is posted,” Sherven said.

The program is meant to be used as a quick, real time way of anonymously offering tip information to the police that does not need to have an immediate response from an officer, the chief said.

There are three ways for people to submit information to TIP411 – text message, a link on the McFarland Police Department’s website, and a smartphone app developed specifically for the local police. Sherven said police staff are alerted to the tip through a variety of ways.

To text a tip to the department using text, send the keyword MCFPD and the information to 847477. The app can be downloaded onto an Android or iPhone by searching McFarland PD in the app store. The direct link is www.tip411.com/tips/new?alert_group_id=21964.

Sherven stressed the system is not a means to report an incident in progress and needing immediate assistance or filing a police report.

The police chief said while TIP411 is intended for people to provide anonymous information to local law enforcement, people who have downloaded the app are also able to receive information pushed out from the McFarland Police Department.

More information on the program can be found online at www.mcfarland.wi.us/police.

“My hope is that the addition of this service will promote good communications and information sharing between us and the public,” Sherven said. “Like any other kind of service industry, we need to adapt to technology in order to effectively serve the public.”

Read the story from HNGNews.com

Effingham County, Georgia Sheriff’s Office Launches tip411

The Effingham County Sheriff’s Office has launched a new app for customized crime fighting. It’s called “tip411.”

The tip411 app is designed to help you better connect to law enforcement, find information, view alerts, and submit anonymous tips. It is now available to download in your app store.

“There are a lot more eyes and ears out there other than just deputies and law enforcement that can give us information,” said Effingham County Sheriff, Jimmy McDuffie. “It allows residents to not only submit tips, but access agency alerts. We have a crime mapping program that’s on it. When we do any alerts, they’ll go out on the Tip411 program, Facebook, and Twitter.”

The Effingham County School District has also implemented tip411.

See the full story from WTOC

Tye PD launch new anonymous tip app

Tye and Tye PD launch tip411 app for residents

The City of Tye and the Tye Police Department have announced the launch of a new app to help residents connect with the City and the police department.

Citizens will be able to find information, receive important alerts from the City and submit anonymous tips from their smartphones.

The Tye PD app is available for download for free via Google Play Store, the iTunes App Store or by visiting the Tye Police Department website at CityofTye.org/PoliceDept .

“Our mission is to enhance the quality of life for the citizens of Tye by working in partnership with the community.” Chief Jay Strong of the Tye Police Department said. “We believe our new Tye PD app from tip411 will help make it safer and easier for residents to share information with us to increase safety in our community and receive important information from the city.”

The new app allows the public to share anonymous tips with police and lets officers respond back to create an anonymous two-way conversation. Residents can also register to receive important public safety alerts, information about road closures, water leaks, weather and more, via email or text message.

The app and tip411 anonymous text-a-tip system are 100 percent anonymous with technology removing all identifying information before police see the tips, leaving no way to identify the sender.

Residents in Tye without a smartphone can share information with police by sending an anonymous text tip via their cellphone to police by texting keyword TYEPD and their message/tip to 847411 (tip411).

Anonymous web tips can also be submitted through the department’s website at CityofTye.org/PoliceDept

Jared Mills screen shot

“It’s been pretty successful so far in the short period of time that we’ve had it…”

The Augusta Police Department is using new technology that they hope will keep the community safer and more aware.

The Augusta Police Department recently launched a new app.

“Basically what it is it’s an anonymous way for people to communicate with us,” said Augusta Police Chief, Jared Mills. “They download the app for free and they can provide us with information and at the same time we can push information out to them.”

The app, Augusta PD, allows users to send in tips completely anonymously.

They tell us that tips have already led to a number of crimes being solved.

“It’s been pretty successful so far in the short period of time that we’ve had it,” said Mills. “And at the same time, we’ve gotten information on drug deals, car accidents, you name it, things that have come to our attention or happened in the city through this app. So it’s been working very well for us.”

Staff Sgt. Christian Behr is the one who found the company to help create the app.

He says that being able to communicate with people anonymously adds another aspect to the police work they do.

Full story from WABI5

tip411 Northampton crime alerts and tips

Northampton sheriff: New app for crime alerts and tips

A new app alerts Northampton residents to crimes or other incidents — and it also allows users to send in crime tips or report unusual activity to the Sheriff’s Office anonymously.

Northampton Sheriff David Doughty announced the free Tip 411 app is available to the public.

“We are working every day to continue to strengthen our relationship with the community,” said Doughty, adding, “It has been my mission since day one as your sheriff to make Northampton County as safe as it can be.”

The app is “a great way for our citizens to become involved with helping us make Northampton County a safe place to live, work, play and raise our families,” Doughty said.

The free app can be downloaded from Apple’s App Store or the Google Play Store by searching Northampton Sheriff.

Residents also can send tips from a computer or tablet by going to http://www.tip411.com/agencies/northamptoncosheriff/groups/21736

Additionally, tips can be called in to the tip line at 757-678-0458, or texted to 847411, beginning the message with “NCSO,” according to a press release.

The app is not intended to replace calling 911 or to be used in emergencies.

The Sheriff’s Office also has partnered with the county school district to provide the app to enable students to send anonymous tips to school resource officers, school administrators, or other authorized personnel.

“The app will give students a way to anonymously communicate with school officials and law enforcement on issues that pose a threat to the safety of their fellow students, teachers and staff,” according to the release.

Read the full story from the Salisbury Daily Times

Ansonia Police

New app ‘tip411’ keeps Ansonia police, community connected

The Ansonia Police Department is using today’s technology as a tool to help fight crime.

The department is launching a phone app called the tip411 alert system, as a new and interactive way to keep the community connected and informed through emails, text messages and online public safety alerts, according to Police Chief Kevin Hale.

The app allows users to report crimes and other suspicious activities directly to police by sending anonymous text messages from their cell phone or via a free smartphone app.

“We believe an informed community is a safer community,” Hale said. “The new tip411 system allows our department to engage with the public and share information that will help make Ansonia a safer place.”

Residents can register to receive alerts from Ansonia Police via email and/or text message to their cell phone by opting to receive neighborhood-specific or citywide alerts about public safety issues in their area. Community members are encouraged to sign up online by visiting the city’s a website.

The public can also share information on crimes and other suspicious activity by sending an anonymous web or text tip to police. While the new app is not a replacement for dialing 911 in an emergency, those wishing to share information anonymously with police can simply text AnsoniaPD and their message to 847411 (tip411), according to Hale.

The new AnsoniaPD App for iPhone and Android from tip411 enables the public to share an anonymous tip with police and lets the officers respond back creating an anonymous two-way conversation.

The AnsoniaPD App and tip411 anonymous text a tip system are 100 percent anonymous, as the technology removes all identifying information before police see the tips and there is no way to identify the sender.

Read the full story from the New Haven Register

tip411 a Great Tool for the Police

“…Communication is vital to our residents…and tip411 provides a great tool for the police!”

tip411 interviewed City Manager Pete Landrum and Police Chief Dennis Evers of Beavercreek, Ohio about their experience with tip411 in their community.

Q: Tell us about your community and the Beavercreek Police Department (how many residents, how many sworn, etc.).
Chief Evers:
The City of Beavercreek is a suburb of Dayton, Ohio and is the largest city in Greene County. We are one of the fastest growing suburbs in the Dayton area and are situated near Wright Patterson Air Force Base. The city is comprised of approximately 46,000 residents. Many residents are current or former military personnel employed at the base or by one of the many research and manufacturing firms engaging in defense technologies, aerospace and other advanced technologies.

Our police department has 50 sworn officers. We have received the “Accreditation with Excellence” distinction from the Commission on Accreditation for Law Enforcement Agencies (CALEA). We have two major highways and two malls within the city that pose policing challenges due to the increased daytime population.

Q: How did you hear about tip411?
Chief Evers: Our current City Manager, Pete Landrum, was familiar with this product at his previous position as Township Administrator in Delhi Township, a suburb of Cincinnati. He suggested we explore using it.
Manager Landrum: It is a good communication tool with residents and easy to use for both users.  It worked well in Delhi Township and I thought it would also be a good fit in the City of Beavercreek.  I simply sent Chief Evers the link to tip411 on the Delhi Township website and asked him to review and told him how I thought it was a really good tool and program.

Q: How is tip411 administered in your area (responsibilities, protocols, etc.)?
Chief Evers: After normal administrative business hours, the Communications Center and the on duty supervisor are responsible for monitoring and directing the tip information for the proper response. During normal business hours, one of the Captains is responsible for this function.

Q: How has tip411 aided Beavercreek?
Chief Evers: tip411 has allowed us to push out to our various social media platforms our information, notifications, alerts and news releases through one click of the mouse.  It affords us another means to facilitate two-way communication with our community.
Manager Landrum: The value is in the communication with residents.  It is a great way for residents to communicate and provide tips to us as well as a great way for our Police Department to mass communicate with residents and ask for their assistance.  It is difficult to place a value on such a tool that will prevent crime or help catch those who have committed crimes, which can save lives and prevent property damage.

Q: Any notable tips/arrests credited to tip411 that come to mind?
Chief Evers: With the help of tip411, we have been able to identify suspects in multiple cases, including thefts and a bank robbery.  By using tip411 to post surveillance images of the suspects to the Police Department Facebook and Twitter pages, we are able to seek assistance from not only our community, but also the entire Dayton area and beyond.  Citizens viewing the post are able to quickly and conveniently submit an anonymous tip using the link provided in our posting.  With the help of those tips, we arrested a purse thief and a serial shoplifter who had stolen TV’s from multiple stores in our city. We also positively identified a bank robber after receiving multiple tips.  In all of these cases, the tips leading to the suspects’ identities have been within one day of our postings, which is a testament to the efficiency and effectiveness of tip411. 

Q: What have you done to promote your tip411 system to make sure residents know about it and use it?
Chief Evers: We use our web page and the quarterly city “In Touch” newsletter that goes out to all of our residents. We also use the customized tip411 flyer, which we distribute at community events.

Q: Any advice for other agencies considering tip411?
Chief Evers: Our agency has found it to be a valuable tool that has aided our efforts to push out important information to the community. The communication and response we have been receiving from the community when we have solicited their help in identifying suspects has been phenomenal and exceeded our expectations.
Manager Landrum: I just know that communication is vital to our residents with all departments and tip411 provides a great tool for the police!

Tip leads to N.H fugitive in South Carolina

Tip leads to N.H. fugitive in South Carolina

Anonymous tips led to the arrest of New Hampshire “Fugitive of the week” Wesley Barkley in South Carolina.

Barkley, 32, was arrested without incident by the U.S. Marshals fugitive task force at a residence on Foxfire Road in Cowpens, S.C., according to the U.S. Marshals Service in Concord.

Barkley, is now in custody at the Spartanburg County Jail as a fugitive from justice based on the outstanding N.H. warrant. Barkley is expected to return to New Hampshire in the near future, the Marshals said.

As part of the “Fugitive of the Week” poster, the Marshals include multiple ways to communicate with investigators in an effort to develop information on these fugitives. Since 2014, one method is through anonymous emails and text messages through a system developed by the company, Citizen Observer called Tip411. It was through that anonymous messaging service that the task force received a half dozen tips pointing investigators to Barkley’s location in South Carolina. The anonymous messaging service has proved itself countless times as an invaluable tool for the NH Joint Fugitive Task Force, the Marshals said.

Barkley was featured as the “Fugitive of the Week” on April 18. Barkley was wanted on an outstanding Rockingham County arrest warrant for failure to appear on a charge of assault on a minor. The wanted poster also indicated that Barkley had an extensive criminal history, had been known to resist arrest and may carry a handcuff key on his person, according to the Marshals.

The “Fugitive of the Week” had been aired on WTPL-FM, WMUR-TV, The Union Leader, The Nashua Telegraph, The Patch, Foster’s Daily Democrat, Manchester Information, the Manchester Ink Link and prominently featured on the internet. The “Fugitive of the Week” has been a very successful tool that has resulted in the location and arrest of numerous fugitives since its implementation in 2007, the Marshals said. Additionally, the “Fugitive of the Week” is distributed statewide to all law enforcement officers.

If you have any information about the location of a New Hampshire fugitive, please don’t hesitate to contact the NH Joint Fugitive Task Force anonymously at: WEB-TIP or TEXT the word NHTIP followed by any information to the phone number TIP411, the Marshals said.

Read the full story from Fosters.com

Beavercreek PD needs help Identifying Theft Suspect

Tips Help Beavercreek Police Identify Suspect

On April 17, Beavercreek Police used their tip411 system to send out an alert to their community asking for help identifying a theft suspect.

In the alert, they included a description of the suspect as well as several security camera photos.

Within days, tips from the public helped police identify the suspect and Beavercreek PD sent out a follow-up alert to update residents and thank them for their help.

See the full alert here.