“We quantify our success with tip411 based solely on the fact that even one case solved because of a tip received via tip411 is a benefit since that case would not have been solved without it.”

tip411 interviewed Public Information Officer Alexandra Ovington of the Arlington Heights, Illinois Police Department.

Q: How has the tip411 system aided your agency?
A:
tip411 has aided our agency by allowing citizens’ voices to be heard anonymously. As police officers, we routinely hear from citizens that they are afraid to call 911. Many citizens believe they can be charged with filing a false police report if what they reported was incorrect or inaccurate. While this line of thinking is a misconception, it still creates an issue of suspicious or criminal activity being underreported in our community. tip411 creates a platform for these citizens to report incidents to police without the fear of misreporting. This allows our agency to be aware of crime or suspicious activity that would otherwise not be reported.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A:
Our last arrest credited to tip411 is a case involving a stolen vehicle. In that case, a food delivery driver responded to a local hotel for a delivery, and while the driver was inside the hotel making the delivery, a female suspect stole his vehicle, which was left running in the parking lot. A tip was received via tip411 identifying the female offender, and that identification led to an arrest. The male that provided the tip received a cash reward courtesy of Arlington Heights Crime Stoppers.

Q: Tell us about your community and your agency (how many residents, how many sworn, etc.).
A:
The Village of Arlington Heights is located in Cook County, Illinois. The Village is approximately 25 miles northwest of downtown Chicago. The population of Arlington Heights is estimated at 75,249. Arlington Heights Police Department has 107 Sworn Police Officers. Arlington Heights is best known for the Arlington Park Race Track, home of the Arlington Million; a Breeders Cup qualifying event.

Q: How did you hear about tip411?
A:
We heard about tip411 via the internet. We officially signed up in 2008 and have been using it ever since.

Q: How is tip411 administered in your department (responsibilities, protocols, etc.)?
A:
 As the Public Information Officer (PIO), I am authorized to post on all social media platforms. Myself and my partner, the Problem Oriented Policing Coordinator (POP), facilitate the majority of posts through tip411. The PIO and POP post media releases, crime alerts, crime maps, event alerts, citizen/community alerts, and updates. In the event of a critical incident or media release for immediate distribution when neither the PIO or POP are available, supervisors are authorized to post on social media platforms through tip411. Any tips that are received are responded to by the PIO and POP and are subsequently assigned to the appropriate bureau.

Q: What have you done to brand and promote the tip411 system in your community to make your residents aware of it?
A:
It is a benefit for the Police Department to reach as many citizens as possible via tip411, as the more eyes and ears we have in the community, the safer our community becomes. In addition to cross-posting all posts made through tip411 to Facebook and Twitter, we also provide citizens with how-to instructions for signing up for and using tip411. We offer these instructions in handouts that we distribute at all community events including Police Department Open Houses and safety presentations. We also utilize tip411 in partnership with Arlington Heights Crime Stoppers whom, through their contributions, offer up to $1,000 for tips that successfully lead to arrests.

Q: Have you noticed an increase in the number of tips your agency is receiving and cases you are solving since implementing tip411?
A:
While the frequency of tips we receive vary from month to month, we do not quantify our success with tip411 based on an increase in the cases we are solving because of tips we receive. We quantify our success with tip411 based solely on the fact that even one case solved because of a tip received via tip411 is a benefit since that case would not have been solved without it.

Q: Any advice for other agencies considering tip411?
A:
Do not be afraid to provide case information to your community via tip411. Any information you can disseminate to the public for specific cases will only help to increase the amount of tips you receive in return. A strong Social Media presence leads to a strong Social Media following. Increase your eyes and ears and you will be surprised at your community’s willingness to help the police solve cases.

McFarland Police Department Send Anonymous Tips

McFarland Police roll out tip411 program

Local residents who want to supply a tip to the McFarland Police Department have another option for doing so as the TIP411 system launched June 3.

McFarland Police Chief Craig Sherven said the program provides another avenue for people to provide information. During the last few years, the department has seen people moving away from traditional means of providing law enforcement with tips, such as phone calls, and preferring to use social media including Facebook.

“The problem with that is that we aren’t always monitoring Facebook, and sometimes miss out on this type of information. TIP411 alerts staff anytime new information is posted,” Sherven said.

The program is meant to be used as a quick, real time way of anonymously offering tip information to the police that does not need to have an immediate response from an officer, the chief said.

There are three ways for people to submit information to TIP411 – text message, a link on the McFarland Police Department’s website, and a smartphone app developed specifically for the local police. Sherven said police staff are alerted to the tip through a variety of ways.

To text a tip to the department using text, send the keyword MCFPD and the information to 847477. The app can be downloaded onto an Android or iPhone by searching McFarland PD in the app store. The direct link is www.tip411.com/tips/new?alert_group_id=21964.

Sherven stressed the system is not a means to report an incident in progress and needing immediate assistance or filing a police report.

The police chief said while TIP411 is intended for people to provide anonymous information to local law enforcement, people who have downloaded the app are also able to receive information pushed out from the McFarland Police Department.

More information on the program can be found online at www.mcfarland.wi.us/police.

“My hope is that the addition of this service will promote good communications and information sharing between us and the public,” Sherven said. “Like any other kind of service industry, we need to adapt to technology in order to effectively serve the public.”

Read the story from HNGNews.com

Effingham County, Georgia Sheriff’s Office Launches tip411

The Effingham County Sheriff’s Office has launched a new app for customized crime fighting. It’s called “tip411.”

The tip411 app is designed to help you better connect to law enforcement, find information, view alerts, and submit anonymous tips. It is now available to download in your app store.

“There are a lot more eyes and ears out there other than just deputies and law enforcement that can give us information,” said Effingham County Sheriff, Jimmy McDuffie. “It allows residents to not only submit tips, but access agency alerts. We have a crime mapping program that’s on it. When we do any alerts, they’ll go out on the Tip411 program, Facebook, and Twitter.”

The Effingham County School District has also implemented tip411.

See the full story from WTOC

Tye PD launch new anonymous tip app

Tye and Tye PD launch tip411 app for residents

The City of Tye and the Tye Police Department have announced the launch of a new app to help residents connect with the City and the police department.

Citizens will be able to find information, receive important alerts from the City and submit anonymous tips from their smartphones.

The Tye PD app is available for download for free via Google Play Store, the iTunes App Store or by visiting the Tye Police Department website at CityofTye.org/PoliceDept .

“Our mission is to enhance the quality of life for the citizens of Tye by working in partnership with the community.” Chief Jay Strong of the Tye Police Department said. “We believe our new Tye PD app from tip411 will help make it safer and easier for residents to share information with us to increase safety in our community and receive important information from the city.”

The new app allows the public to share anonymous tips with police and lets officers respond back to create an anonymous two-way conversation. Residents can also register to receive important public safety alerts, information about road closures, water leaks, weather and more, via email or text message.

The app and tip411 anonymous text-a-tip system are 100 percent anonymous with technology removing all identifying information before police see the tips, leaving no way to identify the sender.

Residents in Tye without a smartphone can share information with police by sending an anonymous text tip via their cellphone to police by texting keyword TYEPD and their message/tip to 847411 (tip411).

Anonymous web tips can also be submitted through the department’s website at CityofTye.org/PoliceDept

Jared Mills screen shot

“It’s been pretty successful so far in the short period of time that we’ve had it…”

The Augusta Police Department is using new technology that they hope will keep the community safer and more aware.

The Augusta Police Department recently launched a new app.

“Basically what it is it’s an anonymous way for people to communicate with us,” said Augusta Police Chief, Jared Mills. “They download the app for free and they can provide us with information and at the same time we can push information out to them.”

The app, Augusta PD, allows users to send in tips completely anonymously.

They tell us that tips have already led to a number of crimes being solved.

“It’s been pretty successful so far in the short period of time that we’ve had it,” said Mills. “And at the same time, we’ve gotten information on drug deals, car accidents, you name it, things that have come to our attention or happened in the city through this app. So it’s been working very well for us.”

Staff Sgt. Christian Behr is the one who found the company to help create the app.

He says that being able to communicate with people anonymously adds another aspect to the police work they do.

Full story from WABI5