“We quantify our success with tip411 based solely on the fact that even one case solved because of a tip received via tip411 is a benefit since that case would not have been solved without it.”

tip411 interviewed Public Information Officer Alexandra Ovington of the Arlington Heights, Illinois Police Department.

Q: How has the tip411 system aided your agency?
A:
tip411 has aided our agency by allowing citizens’ voices to be heard anonymously. As police officers, we routinely hear from citizens that they are afraid to call 911. Many citizens believe they can be charged with filing a false police report if what they reported was incorrect or inaccurate. While this line of thinking is a misconception, it still creates an issue of suspicious or criminal activity being underreported in our community. tip411 creates a platform for these citizens to report incidents to police without the fear of misreporting. This allows our agency to be aware of crime or suspicious activity that would otherwise not be reported.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A:
Our last arrest credited to tip411 is a case involving a stolen vehicle. In that case, a food delivery driver responded to a local hotel for a delivery, and while the driver was inside the hotel making the delivery, a female suspect stole his vehicle, which was left running in the parking lot. A tip was received via tip411 identifying the female offender, and that identification led to an arrest. The male that provided the tip received a cash reward courtesy of Arlington Heights Crime Stoppers.

Q: Tell us about your community and your agency (how many residents, how many sworn, etc.).
A:
The Village of Arlington Heights is located in Cook County, Illinois. The Village is approximately 25 miles northwest of downtown Chicago. The population of Arlington Heights is estimated at 75,249. Arlington Heights Police Department has 107 Sworn Police Officers. Arlington Heights is best known for the Arlington Park Race Track, home of the Arlington Million; a Breeders Cup qualifying event.

Q: How did you hear about tip411?
A:
We heard about tip411 via the internet. We officially signed up in 2008 and have been using it ever since.

Q: How is tip411 administered in your department (responsibilities, protocols, etc.)?
A:
 As the Public Information Officer (PIO), I am authorized to post on all social media platforms. Myself and my partner, the Problem Oriented Policing Coordinator (POP), facilitate the majority of posts through tip411. The PIO and POP post media releases, crime alerts, crime maps, event alerts, citizen/community alerts, and updates. In the event of a critical incident or media release for immediate distribution when neither the PIO or POP are available, supervisors are authorized to post on social media platforms through tip411. Any tips that are received are responded to by the PIO and POP and are subsequently assigned to the appropriate bureau.

Q: What have you done to brand and promote the tip411 system in your community to make your residents aware of it?
A:
It is a benefit for the Police Department to reach as many citizens as possible via tip411, as the more eyes and ears we have in the community, the safer our community becomes. In addition to cross-posting all posts made through tip411 to Facebook and Twitter, we also provide citizens with how-to instructions for signing up for and using tip411. We offer these instructions in handouts that we distribute at all community events including Police Department Open Houses and safety presentations. We also utilize tip411 in partnership with Arlington Heights Crime Stoppers whom, through their contributions, offer up to $1,000 for tips that successfully lead to arrests.

Q: Have you noticed an increase in the number of tips your agency is receiving and cases you are solving since implementing tip411?
A:
While the frequency of tips we receive vary from month to month, we do not quantify our success with tip411 based on an increase in the cases we are solving because of tips we receive. We quantify our success with tip411 based solely on the fact that even one case solved because of a tip received via tip411 is a benefit since that case would not have been solved without it.

Q: Any advice for other agencies considering tip411?
A:
Do not be afraid to provide case information to your community via tip411. Any information you can disseminate to the public for specific cases will only help to increase the amount of tips you receive in return. A strong Social Media presence leads to a strong Social Media following. Increase your eyes and ears and you will be surprised at your community’s willingness to help the police solve cases.

Methuen Police Arrest Fugitive

Methuen Police Arrest Fugitive After 16 Years on the Run Using Tip From Smartphone App

Police on Friday arrested a Methuen man who had been on the run for 16 years.

Eric Rivera-Velez, 39, of Methuen was charged with five active warrants from Massachusetts and New Hampshire for allegations including trafficking 18 kilograms or more of cocaine near a school or park, being a fugitive from justice, and conspiracy to sell a narcotic drug,

Detectives from the Methuen Police Department began an investigation on Jan. 10 after a tip was submitted from their tip411 app about the possible distribution of narcotics at a Methuen residence. On Jan. 12, police spotted Rivera-Velez on Brook Street. He was recognized as one of the people living in the residence from the tip earlier that week, and as a man who had several outstanding warrants.

Rivera-Velez was detained until his identify was verified. He had several outstanding warrants for narcotics offenses in Massachusetts and New Hampshire.

“A job well done,” said Mayor James Jajuga. “Excellent police work and investigation. I look forward to working more with all of you during my time as mayor. With this arrest, we are off to a great start to 2018.”

Police discovered that Rivera-Velez had several fake names, altered fingerprints, and was listed on Rockingham County’s Most Wanted list in New Hampshire. He’d been wanted by police since 2002.

“A case closed for Rockingham County and a great arrest by detectives,” Methuen Police Chief Joseph Solomon said. “This arrest goes to show the power of communication with the police, anonymous or otherwise.”

Read the full story from the Eagle-Tribune

tip411 phone app screen shot

Police turning to technology to increase connection with people they serve

The Pelham Police Department is turning to an innovative new app to connect with people, and the department believes it’s the first in the area to use it.

“The app just takes our community policing to the next level,” said Sgt. Brian Barbato of the Pelham Police Department.

The Pelham PD app launched earlier this month. Designed by the Citizen Observer Program, it sends instant alerts to users on emergencies, road closures and press releases.

“People have loved it so far. We’ve got a lot of positive feedback from it. People love the interaction with the police department. They love to know what’s going on in their community,” said Barbato.

It also allows people to sends tips directly to the police dispatcher.

“And you can have a back and forth conversation with that dispatcher and then he or she can relay that information to the officers working the road,” said Barbato.

“These tips that can come in through the app are completely anonymous. We don’t have any IP addresses attached to it,” added Lt. Anne Perriello of Pelham police.

Watch or read the full report from WMUR9 TV

Allentown interview

Allentown police hope new app will help cut down on crime

The Allentown Police Department is leaning on technology to help them catch criminals.

On Wednesday, city leaders unveiled a new app that’s a first in our area.

The Allentown Police Department hopes the new app will help cut down on crime and keep people safe. The app pushes out alerts about what’s happening and even lets you send anonymous tips right on your phone.

“We can send alerts to the entire city. Our captains can send out alerts to their areas,” said Allentown Police Department’s Assistant Chief Gail Struss.

Here’s how it works:

Just download the app, called “Allentown PD,” for free from the Google Play Store, iTunes App Store or the Allentown Police Department website.

Then look for crime alerts, or click tip and send information about cold cases or missing people. You can add pictures and videos too.

All tips are anonymous.

“I can respond to you but I have no idea who you are nor can I ever find out who you are because that information gets scrubbed before it ever gets to us,” Struss said.

Read the full story from WFMZ-TV and watch the report below:

DTPD Tip app

Get a Custom Agency Smartphone App!

Step up to a tip411 Pro subscription to get access to all of the great features of tip411 Bundle, plus the new tip411 Mobile app. This innovate app allows you to create a customized, branded app for Android/iPhone that allows residents to send anonymous tips, access agency alerts, social media channels, important information, and more to help fight crime. Contact us for a quick demo.

“We now have tip411 Pro and our own smartphone app that allows us to not only receive tips, but push out information specific to particular crimes, allows us to share crime mapping information, links to important agency information, as well as our social media accounts.” – Major David Dalton, Clearwater, Florida Police

Delhi Township Police Thank Residents for Tips that Lead to Arrest

From the Delhi Township, Ohio Police Department:

THANK YOU! Subject was identified and arrested!

UPDATE: Shortly after the original alert (below) was sent out, numerous TIPS came in identifying the suspect. Based on the tips, the suspect was identified as Kevin Taylor age 37. Kevin was arrested last night and charged with the burglary from Mayhew. Thanks to the quick responses from people we were able to arrest the burglar the same day that the report was filed.

We appreciate all the shares, willingness to get involved, and the anonymous tips!

ORIGINAL ALERT: Burglary took place on 09/06/2016 at approximately 6:52am in the 4400 block of Mayhew Avenue. A male subject, pictured below, forced entry through a rear window and removed U.S. Currency from inside the residence. The male subject then fled the scene. Anyone with information on the incident or the identity of the subject, please contact Delhi Township Police Department at (513)922-0060. You may also submit an ANONYMOUS TIP by clicking on the link below.

Delhi Incident – # 16-12557

Click here to see the full alert and more information.

Atlanta City police cruiser

Woman wanted for involvement in Atlantic City standoff arrested

Atlantic City police tweeted Tuesday that a woman who allegedly stabbed her boyfriend in the hand during a domestic dispute last week was arrested.

According to police, an anonymous tip on the TIP 411 system led police to Amirah Black. Black, 19, was wanted for aggravated assault, unlawful possession of a weapon, and possession of a weapon for an unlawful purpose.

Last Wednesday, police responded to Delancey Drive after Black told emergency dispatchers she had been assaulted by her boyfriend, Clifton Holley, and that he had several weapons.

Read the full story from the Press of Atlantic City