Tag: alerts

tip411 interviewed Chief Jim Howarth of the Delhi Township Police Department in Cincinnati, Ohio. This is part two of our three-part conversation.

PART II

Q: How has the tip411 system aided your department?
A: tip411 has been well received by both my officers and our residents. It’s one of the best things that have happened to us – We can’t be everywhere all the time, but we have 30,000 residents that have eyes that can help us find things. It could be that 1 tip or call that solves a string of burglaries, and we need our residents help as much as they need ours.

When I took over as Police Chief in 2008, others before me didn’t think they needed to share information with the public. I think people need to know things do happen in Delhi, when they happen, and not wait a week to see it in the paper. We need to inform the public and push information out to have them help us solve crimes as they are happening, and we are doing that now thanks to tip411.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A: When we put out surveillance pictures to try to identify who suspects are – whether it be for a theft, assault, armed robbery – there’s only 1 case I can remember where we’ve NEVER received any tips. All of the other hundreds of cases we’ve asked the public for help on we’ve received tips and were able to identify the suspect.

Literally within 5 minutes we’re getting tips with information. It’s tremendous as far as being able to recover property and hold criminals accountable.

One case I can remember was when we put out information after an elderly gentleman left his card in an ATM. We saw that the person that came to the ATM after him grabbed the card and then we traced that it was used at a nearby supermarket shortly thereafter. We put the suspect’s picture out around 7pm and 15 seconds later the clerk in my office asked me if I sent an alert. I told her I just hit send and she told me we had already received a tip from someone telling us they saw the alert, looked at the image, and realized it was a former coworker of theirs.

I don’t put out tons of stuff because I don’t want people to get tired of it, but I use it when we need to and it’s always been a great help. I also like to do follow up posts to let people know we were able to identify the suspect and solve a crime thanks to their help.

The only negative thing I’ve heard is…if we were to get rid of tip411, a lot of residents would be upset. Luckily, if we ever lost funding, I’m confident I could go to outside sourcing like business associations in our community because they love it and I’m sure they’d help us fund it.

Q: Your department also partners with Crime Stoppers. Can you talk about how you use Crime Stoppers and how tip411 can augment it?
A: They’re very similar in nature. Crime Stoppers give rewards out and for the most part tips that come through tip411 we don’t give out rewards. Sometimes while communicating back and forth through tip411 we realize the tipster may have good information but aren’t giving it up easy, so continue to get information we will say, “hey, if this pans out and we make an arrest, we will reach out to Crime Stoppers and get a reward for you.”

Most tips we get are coming in anonymously through tip411. I say anonymously but many people are comfortable putting their name and number in the message they send to us as well. More come through tip411 than via phone, but it’s a good mix.

Some people, I understand, are hesitant to contact police because they think there may be retribution for sharing information with us, but we have a community that wants to help and they do – dramatically. With tip411 there’s much less “us vs. them.” Residents now feel like they’re a part of the department.

Chief Howarth Interview – Part I

Chief Howarth Interview – Part III