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Get Administrators Trained!

Nothing is worse than having your agency receive tips that aren’t being monitored and responded to in a timely manner. Make sure your staff is adequately trained and that tips are going to personnel who will be responsible for logging in, checking on tips, and starting a 2-way conversation with the tipster.

“At first, the Crime Analysis Unit and I were the main administrators of the program. When tips came in we would farm them out to patrol, narcotics, etc. As the popularity of the system grew, we realized there was a need for 24/7 coverage because we wanted to make sure people weren’t texting us tips and then waiting for a response to come during normal business hours.” – Major David Dalton, Clearwater, Florida Police

Marion County Sheriff Cruiser
admin In The News

Marion County Sheriff Starts Anonymous Tipline

The Marion County Sheriff’s Office has announced the launch of its text to tip program, tip411. Tip411 is a new way to keep the community connected and informed through email, text message and online public safety alerts. Tip411 also allows the public to report crime tips and other non-emergent suspicious activities directly to police by sending anonymous text messages from their cell phone or via a free smart phone app.

“Tip 411 is a service that allows its users to report criminal activity or suspicious circumstances anonymously,” Lt. Chris Baldridge said. “(It) is not a replacement for 911 or a call to our dispatch center during an in progress incident. This service is designed to help us gather information on the location of wanted criminals and to identify areas where criminal activity may be occurring. The new tip411 system allows our office to engage with the public and share information that will help make Marion County a safer place.”

Register to receive alerts by visiting https://tip411site.wordpress.com/sign-up-for-alerts/.

While not a replacement for dialing 911 in an emergency, those wishing to share information anonymously with police can simply text TipMCSO and their message to 847411 (tip411).

The new MCSO In The Know App for iPhone and Android from tip411 enables the public to share an anonymous tip with police and lets the officers respond back creating an anonymous two-way conversation.

Read the full story from the Woodburn Independent.

Text your tip Mario County
admin In The News

Marion County Sheriff’s kick off text to tip app

Marion County residents can now report crime tips via text message.

The new text-to-tip program, tip411, allows Marion County Sheriff’s Office to help connect with the community.

The program lets users report crime tips and suspicious activities by sending an anonymous text message from their cellphone or through a free app called MCSO In The Know.

“We believe an informed community is a safer community,” said Lt. Chris Baldridge,  Marion County Sheriff’s public information officer.

MCSO In The Know gives officers the ability respond back by creating an anonymous two-way conversation.

The technology utilized in the app removes identifying information from users before messages reach police.

In addition to the two-way text conversations, the sheriff’s office will inform registered app users of public safety alerts by sending emails, text messages and app alerts.

Anonymous crime tips can also be shared by sending by texting “TipMCSO” and their message to 847411, or tip411.

Read the full story from the Statesman Journal.

City of Jamestown police car
admin In The News

New JPD App Gives Public More Options To Send Tips

A simple tip is often all it takes to bring a criminal to justice.

In fact, the Jamestown Police Department has, on more than one occasion, acknowledged public tips as a major crime-fighting tool.

For this reason, a new app, simply entitled the Jamestown PD app, was employed to further enhance public engagement, giving residents a new, convenient platform to offer information.

Developed by tip411, the Jamestown PD app allows the public to share anonymous tips, receive alerts and access information right from their Smartphones.

Residents without a smartphone will still be able to send an anonymous text tip via their cellphone by texting keyword JPDTIP and their message to 847411 (tip411).

“(Tips) are very important to us,” said Captain Robert F. Samuelson, division commander of the JPD. “We’ve enjoyed the relationship we’ve had with the community through our anonymous tip line … and this (app) is just going to be another tool that they can use.”

Read the full story from The Post-Journal