Arlington Launches New Safety Alert, Tip System

The town has launched a new app that allows residents to connect with the Arlington Police Department to find information, view alerts and submit anonymous tips from their smartphone.

The Arlington Police Department app and tip411 anonymous text-a-tip system are 100 percent anonymous, as the technology removes all identifying information before police see the tips and there is no way to identify the sender. This allows the public to share an anonymous tip with police and lets officers respond back to create an anonymous two-way conversation.

“I believe that a police department is only as strong and successful as the community it serves,” Chief Juliann Flaherty said in a statement. “That’s why our new Arlington PD app from tip411 will help greatly enhance our ability to engage our community to help fight crime. Other police departments are successfully using this program, such as the Lynn Police Department.”

The program was started and is solely monitored by the police department. The texts go straight to Arlington detectives.

Superintendent Kathleen Bodie said the district will work to promote tip411 among students, staff, parents and guardians in the community.

“This will be another great tool we have to keep our students and community safe,” Bodie said in a statement. “We look forward to partnering with Arlington Police to promote and educate students and their families about how to use the app.”

Developed by tip411, the Arlington Police Department app is available for download for free via the Google Play Store, iTunes App Store, or by visiting the Arlington Police Department website at www.ArlingtonMA.gov/police.

Those without a smartphone will still be able to share information with police by sending an anonymous text tip via their cell phone to police by texting keyword ARLINGTONPD and their message/tip to 847411 (tip411). Anonymous web tips can also be submitted through the department’s website at www.ArlingtonMA.gov/police.

Tip411 should not be used if you or someone else is in imminent danger. Please call 911 in the event of an emergency.

Read the full story from Patch.com

City of Johnstown, Pennsylvania City Picture

Johnstown police locate wanted man through tip411 smartphone application

Tips received through the Johnstown Police Department’s new tip411 smartphone application helped lead to the apprehension of a city man who was wanted on several outstanding warrants, police Capt. Chad Miller wrote in an email Friday.

“This is just one example of how tip411 is helping us locate wanted individuals and get them off the streets,” Miller wrote. “Tip411 is also helping us locate drug trafficking areas in and out of the city that we were previously unaware of.”

Miller wrote that the police department received several tips about Jamie Blough, 47, of the Woodvale section of Johnstown, who was arrested Friday.

Read the full story from the Tribune-Democrat

Columbia Falls Montana Police Tip411

New smart phone app helps Columbia Falls PD communicate with residents

A new app on your smartphone will help Columbia Falls residents and police work closer together.

The Columbia Falls Police Department is partnering with tip411 to create a new Columbia Falls PD app.

The app will allow Columbia Falls residents to connect with police, find information and submit anonymous tips from their smartphone. Columbia Falls Police Chief Clint Peters says the apps are available for both iPhone and Android and is free and easy to download.

“If you have an apple phone or an android it doesn’t matter the app is there,” said Peters. “If you can’t find it simply just search Columbia Falls Police Department, hit search, it’s the … (first) thing that pops up, it has our badge on there easily identifiable, download it and you can see the tips and you can see how you to communicate back and forth once you gave a tip.”

Based out of Minnesota, tip411 have been in business for more than 20 years, serving 1,800 jurisdictions across the country. This includes law enforcement, schools and the United States Air Force.

Tip411 account manager Logan Buhr said the app allows residents to remain totally anonymous while providing police tips. “Have a two-way conversation with law enforcement officials while protecting their identity and provide what information they have to help make their community safer.”

Chief Peters says the department has been working to implement and train for the new app. He added the simple to use smart phone application allows younger generations easier access to communicate with law enforcement.

“This gives people an opportunity to reach out. We’re reaching out through media … already. This is just another avenue that maybe we can get that younger generation, that this is how they communicate, this is how we figure we can best reach them,” said Peters.

Anonymous web tips can also be submitted through Columbia Falls Police Departments website . Residents without a smartphone can share information with police by sending an anonymous text tip via their cell phone by texting keyword CFPD — and their tip — to 847411.

See the full story from KPAX.com

Port Wentworth PD App Tip411

Port Wentworth police release anonymous tip smartphone app

Port Wentworth Police Department is increasing its crime-fighting arsenal with a new app to help residents connect with the department to find information, view alerts, and submit anonymous tips from their smartphone.

Developed by tip411, the Port Wentworth PD app puts a powerful new crime-fighting tool into the hands of community members of all ages. The Port Wentworth PD app is available for download for free via the Google Play Store, iTunes App Store, or by visiting the Port Wentworth Police Department website at www.cityofportwentworth.com.

“The City of Port Wentworth Police Department is committed to working closely with all segments of the general public and government to preserve peace and provide a safe environment for the people who live and work in our community,” said Captain James Hollingsworth. “I believe our new Port Wentworth PD app will help to ensure we deliver the high quality of law enforcement our community deserves.”

The new Port Wentworth PD app enables the public to share an anonymous tip with police and lets officers respond back — an anonymous two-way conversation.

“We’ve listened to feedback from partners like Port Wentworth Police and have built a more advanced and innovative product to help departments better engage their communities,” said tip411 President Terry Halsch. “The Port Wentworth PD app powered by tip411will greatly improve the public’s access to agency alerts, social media channels, important information, and more to help fight crime.”

The Port Wentworth PD app and tip411 anonymous text a tip system are 100% anonymous, as the technology removes all identifying information before police see the tips and there is no way to identify the sender.

Residents in Port Wentworth without a smartphone can share information with police by sending an anonymous text tip via their cell phone to police by texting keyword PWPD and their message/tip to 847411 (tip411). Anonymous web tips can also be submitted through the department’s website at www.cityofportwentworth.com

On November 29, 2019, The Port Wentworth Police received an anonymous tip which resulted into five (5) juvenile arrest for breaking into a house in the Rice Creek Subdivision. We have received several other neighborhood traffic complaints in which officers were dispatched to.

Read the full story from SavannahNow.com

Lynn Police Massachusetts

“We’re absolutely getting tips we wouldn’t have gotten without this system. It’s a great asset for our department.”

tip411 interviewed Captain Mark O’Toole of the Lynn, Massachusetts Police Department.

Q: Tell us about Lynn and your department (how many residents, how many sworn, etc.).
A:
The City of Lynn is the ninth largest city in Massachusetts with a population of approximately 93,000 but likely another 10,000 undocumented persons. We are 10.4 square miles and have been accumulating “city problems” over the years. We’re one city away from Boston but have a lot of the same issues they do, just on a smaller level. Our department has shrunk from almost 200 sworn down to about 165. Crime is going down in terms of the index numbers, but the calls for service have not decreased. We run the gambit on all crimes including robbery, car breaks, larceny, and housebreaks.

Q: Why did you decide to bring tip411 to Lynn?
A:
Over the years we’ve seen a mindset among the population of not wanting to get involved and not wanting to cooperate. We found tip411 to be a conduit to get information while allowing people to remain anonymous. As technology gets better, more and more people in our community communicate via text. We wanted to tap into that rather than making people pick up a phone and call. The custom app tip411 built for us is making a huge difference in getting tips as well.

Q: Anything you would tell other agencies considering tip411?
A: We’re absolutely getting tips we wouldn’t have gotten without this system. It’s a great asset for our department. It gets us into the younger, tech savvy generation. Once they send us a tip, it’s out there, and they can’t take it back.  The two-way communication is great because we can ask questions and many people respond back with more information so we can deploy our resources. Tip411 has been a huge help to our people. Unlike our anonymous phone tip line where we can’t ask that next question to get more information, we can and do with tip411. Almost everyone has a cell phone, they can take pictures and send things to you and they do, and it’s instant. If you can get them to tip you on some stuff, you can get them to tip you on bigger, more important stuff, too. tip411 has been a great investment for us in terms of gaining information and communicating with our public. If you’re not on it, you’re missing out on the opportunity for some really great information to help solve crimes.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A:
On March 21stwe got a tip about a Level 3 Sex Offender that was living in our community near an elementary school. The subject was confirmed as unregistered in our city as required, more investigation was done and charges were filed for failure to register. This is the type of thing we want to know, and we were able to take action as a result of the tip. We have a wide variety of crimes, and when our PIO sends something out to the newspapers, on Twitter, and on Facebook, we always put the tip411 information on it. We include video stills when we can, and we get a fair amount of tips that lead us to who the person or persons are.

Q: Any success working with other jurisdictions through tip411?
A:
We received a tip not long ago about a guy wanted on a sexual assault crime. The tipster told us he was living at an address in Pensacola, Florida, and we reached out to Pensacola PD and they were able to apprehend the guy.

Q: How is tip411 administered in your department (responsibilities, protocols, etc.)?
A:
Tips come in to the patrol division and the commanding officer is responsible for monitoring them. There are several other people in the department, including myself, who have access to the tips and can monitor them on their phone in case it’s something that needs immediate action. For example, we’ve had complaints of children possibly being neglected and it comes through and patrol has gone right out and done checks on the addresses and acted swiftly when required.

Q: What have you done to brand and promote the tip411 system in Lynn to make your residents aware of it?
A:
We promote tip411 through our website, with community groups, and include the tip411 information on anything we’re asking for the public’s assistance on.  We have business cards with our tip411 information on them as well that we hand out to community members.We have some vice situations that I’m concerned could turn violent, so I’m working on a campaign to reach out to that at-risk community specifically with information about tip411 and how they can share information with us to protect their and others’ safety anonymously without having to identify themselves.

Q: Have you noticed an increase in the number of tips your department is receiving and cases you are solving since implementing tip411?
A:
I just looked at the numbers and since we began partnering with tip411 in 2014, we’ve gotten over 3,000 tips. We love the feature of the two-way communication and people being allowed to include photo/video tips. The vast majority we receive are about narcotics activity, and I’ll frequently respond back to the tipster asking for more information. We do get information back that has resulted in very successful investigations. These types of successful investigations can be directly attributed to the tip411 service.

Q: What types of tips/situations have you seen tip411 be most useful for in Lynn?
A: A good thing about the texts is that they can’t take it back. Sometimes people reach out with information in the heat of the moment while they’re angry or upset, and we have that information in digital form. tip411 is definitely useful for narcotics and for vice crimes as well.

Groesbeck Police Cruiser

Interview: Groesbeck, Texas Police

tip411 interviewed Chief Chris Henson of the Groesbeck Police Department about his and his department’s experience with our system.

Q: Tell us about your community and your agency (how many residents, how many sworn, etc.).
A: Groesbeck is a small community in rural Central Texas. Our population is approximately 4,500 and we have a sworn staff of 10 officers. We are located in Limestone County which has a total population of approximately 25,000.

Q: How did you hear about tip411?
A: We originally subscribed to another free service and looked at upgrading to gain more features and benefits. The cost was relatively high for a department our size so I started researching other programs that were more cost-effective and provided additional services. I found tip411 and researched it for several weeks before making the initial inquiry.

Q: Any advice for other agencies considering tip411?
A: tip411 is a great program and will be as successful as you allow it to be. While cost is definitely a factor for an agency our size, it is well worth the money for the customized app and the benefits the program provides. If you’re going to invest in the program, I strongly recommend using it to its full potential.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A: We are a relatively low-crime city so we don’t typically have the high profile offenses that our larger counterparts deal with. A large number of our tips concern drug information, routine complaints, and school-related issues. We’ve made several significant narcotic cases with the help of information provided to us through tip411.

We have also partnered with the local school district so the students have the ability to report threats of violence, bullying, or any other offense that occurs at school. When those tips are received, they are immediately forwarded to the campus principal for response unless the complaint requires an immediate police action. We received one tip last year that concerned a threat of potential violence at the local high school. The threat was received on a social media platform by one of the students, and someone from within the school was aware of the threat and immediately forwarded it to tip411. We were able to work with the administration to place the school in a lock-down mode until we could confirm the threat. The investigation led to the suspect who was in another county and not an imminent threat to the school. That tip alone made the program worth every dollar.

Q: How is tip411 administered in your department (responsibilities, protocols, etc.)?
A: Since we are a small department, I’m able to process the tips that come in. I have a detective assigned to an administrator role as well but I primarily handle the intake and dissemination of tip information.

Q: How has the tip411 system aided your agency?
A: Since we are a small city, citizens find it difficult to come forward and provide information for fear of being identified by other members of the public. tip411 has given them an avenue to provide information to us without revealing their identity. It has also given our youth the ability to have school-related issues addressed without the stigma of reporting to the principal’s office.

Q: What have you done to brand and promote the tip411 system in your community to make your residents aware of it?
A: We promote the program as often as possible. We typically post our tip411 community alerts to our Facebook page so the reference to tip411 is always made. We’ve done multiple newspaper articles about the program as well as community events and school training on its use.

Q: Have you noticed an increase in the number of tips your agency is receiving and cases you are solving since implementing tip411?
A: I’ve noticed the number of tips increase the more comfortable people get with the level of anonymity. Again, we are a relatively low-crime city so most of our tips revolve around narcotics use or routine, every day complaints. We have some tipsters who use the program instead of going through the dispatch center for normal complaints. That was not our intended purpose, but I don’t want to discourage anyone from using the program so we take any information that is provided to us and handle it accordingly.

Q: What types of tips/situations have you seen tip411 be most useful for your community?
A: It has proven most useful in combatting narcotics within our city and addressing issues within our school district.

Crime Solvers Tip411

Fairfax County Crime Solvers Partners with tip411

Fairfax County Crime Solvers has partnered with tip411 to introduce a new and innovative crime-fighting tool.

Through a partnership with tip411, information can now be shared anonymously with police via a free smartphone app, text message, or a web tip form.

Fairfax County Crime Solvers encourages anyone with a smartphone to download their free Fairfax Co Crime Solvers app for iPhone/Android or to text anonymous tips to 847411 using keyword FCCS.

Residents should submit tips about crimes, drugs, bullying, threats, suspicious activity, and more to help police protect students and community members of all ages.

Issues requiring immediate public safety attention should always be reported directly police by calling 9-1-1.

More information about Fairfax County Crime Solvers can be found at www.fairfaxcrimesolvers.org

Chief John Swenson

Lino Lakes Police Now Using tip411 to Communicate with Residents

Tony Stano wanted for some time to bring the product he’s helped sell to communities around the country to the city where he lives.

“It’s kind of a passion project for me,” said Stano, who lives in Lino Lakes and is sales director for Tip411, a Twin Cities-based company that has operated a law enforcement communication platform for nearly 20 years.

“I know how important it is to every community we work with because it’s a complete community engagement tool that works to provide a safe space for residents to get involved in government where they might not otherwise feel inclined to say anything about what’s happening in their neighborhoods,” Stano said.

Lino Lakes Public Safety Department is the latest agency to sign on, and the system is now live.

“This is a platform for us to have really on-going engagement with our community,” said Public Safety Director John Swenson. “(Residents) can also provide information to us anonymously through text messaging, through the app, or through the website.”

It works seamlessly with the department’s existing social media platforms, including Facebook, which has continued to prove popular with people who live and work in Lino Lakes.

Tip411 also divides the city into four zones to streamline communication and make each zone specific to where users are most interested in knowing what’s going on.

“Simply by clicking a couple of boxes, we’re able to send that information across all of our social media platforms at one time, which is a real advantage for us,” said Swenson. “Public safety really is a partnership. We cannot possibly keep track of everything that’s going on in our community.”

“It doesn’t matter the size of the agency or community,” said Stano. “If you can send a text, download an app, or manage the internet in any capacity, you can utilize Tip411 to participate in neighborhood safety.”

Lino Lakes Tip411 Anonymous Tips

Lino Lakes Police debut new app on Night to Unite

Residents now have another way to stay informed about what is going on in their community and share information with law enforcement while remaining anonymous.

Just in time for Night to Unite Aug. 6, the Lino Lakes Public Safety Department (LLPSD) announced it had partnered with Tip411 so residents can have a multitude of channels to communicate with law enforcement — all anonymously.

“For the residents, it is just one more opportunity for them to partner with us and provide us information,” Public Safety Director John Swenson said. “For us, it is providing another opportunity to get information that can help us further make our community safe and it allows us to do some targeted communications and continue to work to find efficiencies for social media use.”

Tip411 is a St. Paul company that has been around since 2000. The company works with law enforcement, schools and community groups to implement community notification systems including crime alerts, anonymous text tips, smartphone apps and social media pushes. Tip411 currently works with 1,800 communities across 47 states. Some of its largest customers include the U.S. Air Force and the cities of San Francisco, San Antonio, Minneapolis and Duluth.

Lino Lakes resident Tony Stano, who has been a sales director with Tip411for almost six years, said over the past several years he has periodically checked in with city officials to see if there was interest in joining the Tip411 platform. “Because it was my hometown, I was particularly passionate about seeing it through to fruition or to have the door shut,” Stano explained. The department and the company started planning for the launch a year ago.

Swenson said although the technology is something his department had been interested in for a long time, because of the department’s size there were only so many resources it could manage.

“The thing that really tipped it for us and why we decided to go with it, was the ability to create targeted zones of our city so we could do communications direct to areas,” Swenson explained. “For example, if we had something going on in northwest corner of our city related to theft from vehicles, we could send it out to that area of the city, versus broadcasting it throughout. We can be specific about our messaging geographically, which we have not had an ability to do prior to this application.”

Through Tip411, the LLPSD can send out alerts through its custom branded mobile app (available for iPhone and Android), email, text and social media. Residents are also able to send anonymous tips via all those channels. Through the app and on the website, residents can also submit tips about specific pins/incidents on the community crime map.

“One of the main benefits of Tip411 is that any tip that is sent in starts at two-way conversation with law enforcement and the tipster remains anonymous 100% of the time. For every tip that LLPSD receives, they will have the opportunity to respond to the tip or ask questions to develop information before ever having to deploy a physical resource if necessary,” Stano said. “So instead of an officer chasing down a two-sentence tip that they really don’t know about, they can save time and communicate over our service. For the public, it is a safe space to get involved without the fear of retribution or retaliation.”

The mobile app also enables residents to attach videos and or pictures to their tips. “If LLPSD pushes out an alert that they are looking for a suspect in a red car, you could be sitting at Applebees eating your rib tips and see that car in the parking lot. Right from your mobile device in real time, you can submit a tip about that alert,” Stano said.

As always, residents should call 911 in an emergency. “It is very important that everybody understands this is a mechanism for people to communicate with us about a non-emergency event, or a not-in-progress event,” Swenson urged. “If you need to see a police officer, or you see something suspicious in your neighborhood and you want a police response, that has to go through our dispatch center because these platforms are not monitored on an ongoing basis.”

By downloading the app, you opt in to getting alerts through the app. If you want alerts via email or text, you have to sign up online on the city’s website. (Go to the public safety tab, click police division, programs & initiatives and then Tip411.) Residents are encouraged to sign up for the particular zone they live in, although they are also able to receive all alerts across the city if they so choose. For questions, contact LLPSD at 651-982-2323.

Read the full story from Quad Community Press

Dartmouth Police Cruiser

Dartmouth Police Launch App for Reporting Crime, Safety Alerts

A new alert system to to help enhance public safety communications in town is being launched by the Dartmouth Police Department, Chief Brian Levesque announced Monday.

Tip411 is an interactive way to keep the community connected and informed through email, text message and online public safety alerts. The new system for Dartmouth residents will also allow the public to report crimes and other suspicious activity directly to police by sending anonymous text messages or submitting tips online or through the Dartmouth Police Department app.

“This new system enables members of the public to communicate directly with the department through anonymous tips. It also allows us to send alerts directly to your cell phone or email address,” Chief Levesque said. “We encourage all of our residents to sign up. But I would also like to note that this is not a substitute for calling 911 during an emergency and the tip system is not monitored 24/7.”

Residents can register to receive alerts from Dartmouth Police via email and/or text message by signing up online or downloading the Dartmouth PD app. Developed by tip411, the Dartmouth PD app enables the public to share anonymous tips with police and lets officers respond. Residents can download the app for free for iPhones and Androids.

The public can also share information on crimes or other suspicious activity by sending a text message to 847411 (tip411) and in the body of the text type DartmouthPD and the message they would like to send. Those who prefer a web-based option can share information with police by using the tip411 web form on the Dartmouth Police website.

Dartmouth Police would like to remind the community that this new system should never be used in the event of an emergency, and that residents should always dial 911 if they need immediate assistance.