Ascension Parish Sheriff Cruiser

“If you use it correctly…it will work for your agency and community.”

tip411 interviewed Public Information Officer Allison Hudson of the Ascension Parish Sheriff’s Office in Louisiana.

Q: How has the tip411 system aided your agency?
A: It’s been a great tool for residents to have another way to submit tips and our’s is used a lot. With tip411, if they want to reach us anonymously, they can. We’ve done several programs through tip411, like a few years ago when we were having a string of pharmacy break-ins, we met with them and signed them up on tip411 to share information. Another way is we’ve used tip411 in our school system for bullying.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A: We had a homicide in 2014 that was a 16 year old kid who went missing and we received a tip from someone who noticed some similarities with a known person. Long story short he provided information to help us solve the crime and he and others were arrested in conjunction with the homicide.

Q: Tell us about your community, agency, and how you heard about tip411?
A: We have about 120,000 people in the parish, with 350 employees at the Sheriff’s Office.We heard about tip411, did a free demo, and we signed up from there.

Q: How is tip411 administered in your department (responsibilities, protocols, etc.)?
A:  I monitor all of the tips and the 24/7 dispatch center monitors them outside of normal business hours. All of our lieutenants and captains have access to these tips as well. If we’re working a homicide, a detective will be assigned to checking those tips real-time. Every division head has access and are responsible for checking and responding to tips and they send me an email to let me know if a tip can be closed out or not. I keep a list of how many cases are solved based on tips that are received. We also have a School Security Division and the lieutenant checks those tips and will send it to the officers stationed in schools if tips pertain to their school.

Q: What have you done to brand and promote the tip411 system in your community to make your residents aware of it?
A: Related to use in schools for bullying, we made it so every computer’s first screen when students login is about reporting a tip using tip411. It has the number and instructions on how to do it. We’ve also done billboards, advertising in the newspaper, digital ads, etc. for people to submit a tip. We also use and have success with CrimeStoppers and we have a card we give out to residents at community police events, during violent crimes, or anything that we might be looking for related to crime in neighborhoods, and one side has the tip411 information and the other side has CrimeStoppers. It definitely has worked. We also share information on our social media channels and in every press release I send out about a crime, I put information about how to submit tips through tip411.

Q: Have you noticed an increase in the number of tips your agency is receiving and cases you are solving since implementing tip411?
A: We get two types of tips – narcotics tips and bullying tips. Narcotics tips are pretty steady, but when I put out warrant alerts in the newspaper, we see a jump. I see about a 98% rate for tips when I put out information about Narcotics warrants. Bullying tips pickup at the beginning of school, over breaks, and at the end of the year.

Q: Can you tell me more about your success with tip411 in schools?
A: We’ve had several tips where students share information about threats and our crisis response team goes to the schools and arrests are made. We get screenshots of Snapchats, Instagram messages/posts, things we would never find without tip411. School administrators and staff see it as useful and teachers have used tip411 to share information as well. We talk to the student body about how to use it at assemblies, what it’s used for, not to use it incorrectly and what the consequences are. We have cards specifically made for students to explain to them, in a simple way, how to use tip411.

Q: Any advice for other agencies considering tip411?
A: I think it’s a good tool to use. We found that people really do just want to submit information and remain anonymous. If you use it correctly – if you go through the webinars, and the trainings, and actually get officers and businesses involved, get residents signed up – it will work for your agency and community.

More School Safety Measures

tip411 Part of Push for More School Safety Measures in McKinney, Texas

McKinney ISD Superintendent Rick McDaniel and McKinney Mayor George Fuller held a town hall meeting with the public Wednesday night to discuss concerns and suggestions related to the safety and security of children at MSID.

“We got a lot of what we hoped for,” Fuller said, referring to personal observations from those outside the district as well.

Much of the discussion focused on what safety measures the district currently has in place, including the number of new security cameras across the district.

MISD also has Crisis Counselors dedicated to bullying on campuses and a Tip 411 line, which allows students to anonymously report if they hear rumors or concerns about safety and security.

Read the full story from Community Impact Newspaper

Keep your school safe tip411

tip411 Can Help Students Keep Their Schools Safe

Like many of you, the recent tragedy in Parkland, Florida has left us wondering what more we can do to help protect our kids in school.

While there’s no easy solution, we believe tip411 can help students to more effectively share information anonymously with administrators and/or law enforcement.

tip411 School Edition enables students to send anonymous tips to Administrators, School Resource Officers (SROs), and other authorized personnel who can respond to the tips in real time from any internet connected device, creating a two way anonymous chat.

It provides a “safe space” for students to communicate with authority figures through two-way anonymous communications that facilitate dialogue, leading to more accurate information.

“Our SRO’s have great relationships with many students, but tip411 allows our SRO’s to build relationships with students they have not yet been able to reach. tip411 also promotes kids being responsible for the safety of their schools and having them take that kind of ownership is priceless.” – McKinney Independent School District’s Director of Safety, Greg Hill

Many communities across the US have begun to use tip411 to improve school safety, and examples of how they’ve use it can be found here:

We encourage you to contact us for a free demo of tip411 School Edition and examples from across the US where our solutions have been implemented to empower students to help protect their schools.

Napa Valley School District Logo

Education Matters: No room for bullying in schools

…An important part of responding to bullying is to know when it is happening. Teachers and administrators are trained in the ‘4 A Response’, through PBIS, how to Affirm a student giving a report, Ask the right questions, Assess the report or threat, and Act on the information appropriately.

Students are provided ways to report bullying, including telling a trusted adult, using a paper method in the front office, or by using the Tip411 text or email app. While all students are encouraged to talk candidly with counselors, teachers, administrators, coaches or other adults they trust, many opt for more anonymous methods like Tip411.

The app is offered in partnership with Napa and American Canyon police departments and the Napa County Sheriff, and allows students to anonymously report bullying, suicide threats, crimes or other situations to school administrators and law enforcement, who can move quickly to investigate any unsafe incidents.

And, of course, we encourage parents to be vigilant for signs of bullying or bullying behavior, and to report concerns to a teacher and principal…

Read the full post from the Napa Valley Unified School District in the Napa Valley Register