Manage Categories and Results
We have recently added a feature where you can track the Results of a tip, as well as updating the way you can manage the Categories and Results that you can choose for your agency.
Below is how you can add a Result to a tip, as well as manage your Categories and Results list.
1. You can add a Result to a tip the same way you add Categories to a tip. On the Tip Info page, select the Manage Tip link on the bottom left of the screen. Here you can use the Tip Categories and/or the Tip Results field to update the tip. To update the list of Categories and Results for your agency, click the link in the blue box on the right side of the screen. NOTE: you will have access to update Categories and Results if your agency admin have granted you that access.
2. You will see a list of your agencies existing Tip Categories. Click Tip Results on the right side of the screen to view a list of Tip Results. Select Edit next to an existing Result/Category to update that entry. Click the New Category/Result button on the top of the page to add a new entry to the list.
3. Enter the name/tile of the Category/Result you want to add in the field and then click the Create Tip Category/Result button to save it.