“The people are in the virtual world, the social media and so we have to go and meet them there,” Newton Police Department Sgt. Bryan Hall said.

They call it proactive policing. They launched an app called Tip 411 and revamped its Facebook about a year ago to get people to leave more tips. It’s working, tips are pouring in.

“I handle the social media so i get those calls in the middle of the night or those messages so I have a lot of interaction,” Hall said.

They say numerous cases often start with community tips. “It points us in a direction where to start watching, where to start building our investigation.”

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